Terms

The AdiAstra website and consultation service are operated by Shaktisinh Sodha in Ottawa, Ontario, Canada, under the operating name AdiAstra Labs.

Questions about these Terms may be sent to hello@adiastralabs.com.

By using the site or submitting a consultation request, you agree to these Terms and to use the site lawfully for business, professional, or informational purposes.

If you submit information for an organization, you confirm that you are authorized to provide that information and request contact on its behalf.

Submitting a consultation request, emailing us, or discussing a workflow does not by itself create a client relationship, partnership, fiduciary duty, or obligation for AdiAstra to provide services.

A paid engagement begins only when both sides agree to written terms such as a statement of work, order form, master services agreement, data protection agreement, or other written agreement.

The operational audit helps both sides decide whether a system design, production deployment, simpler process change, or no build at all may be useful.

Public intake is not a production AI system, secure client workspace, legal intake channel, compliance certification, or emergency support channel.

Do not submit passwords, credentials, regulated data, private client records, medical information, financial account details, trade secrets, confidential third-party documents, or production data through the public website or public intake form.

Sensitive information should be shared only after a written scope, approved channel, access rules, and data boundaries are in place.

Public intake, ordinary email, and an initial conversation do not create a confidentiality, fiduciary, or professional duty beyond the privacy obligations described in the Privacy Notice and applicable law.

Do not send trade secrets, confidential third-party information, production records, or other sensitive material until both sides have agreed to an appropriate written agreement and approved channel.

AdiAstra designs AI-assisted systems around human judgment, approval, evidence, and audit trails.

Any AI-assisted drafts, summaries, recommendations, or analyses provided during discovery are for evaluation and discussion. They should be reviewed by qualified humans before any consequential business, legal, financial, medical, compliance, employment, or operational decision.

AI-assisted output may be incomplete, inaccurate, outdated, or unsuitable for a particular situation. You are responsible for independently verifying material facts, permissions, and decisions.

Public demos and samples are illustrative and do not represent live client systems, guaranteed outcomes, or professional advice.

The website and discovery materials are informational. They do not provide legal, financial, tax, medical, security, compliance, employment, or other regulated professional advice.

You are responsible for obtaining advice from qualified professionals before relying on any workflow, governance, compliance, security, or operational recommendation in a regulated or high-stakes context.

Any paid operational audit, controlled implementation, ongoing improvement, or advisory work should be covered by a separate written agreement.

That written agreement should define scope, deliverables, fees, timeline, responsibilities, confidentiality, data handling, approved tools, review and approval paths, termination, and any service-specific terms.

If a separate written agreement conflicts with these Terms for a paid engagement, the written agreement controls for that engagement.

You are responsible for the accuracy and lawfulness of information you choose to submit.

You must have the right to share any business context, workflow descriptions, documents, or other information you provide.

You may not use the site to submit unlawful, harmful, infringing, deceptive, confidential third-party, or malicious content.

AdiAstra owns or licenses the website, brand, public copy, designs, samples, methods, and related materials unless otherwise stated.

You may view and share public pages for evaluation purposes, but you may not copy, resell, scrape, misrepresent, or create a competing service from our materials without permission.

You retain ownership of information you submit. You give AdiAstra permission to use submitted information to respond to you, evaluate fit, prepare discovery materials, operate the intake process, and provide agreed services.

Public samples are examples designed to show method and shape. They are not customer results, benchmarks, warranties, or promises of future performance.

References to governance frameworks, standards, or responsible AI resources describe design alignment and operating discipline. They do not mean AdiAstra is certified, accredited, or endorsed by those organizations unless we state that explicitly.

The website may rely on third-party hosting, email, workflow, security, analytics, or AI infrastructure. Third-party services are governed by their own terms and policies.

AdiAstra remains responsible for its own obligations when it selects service providers to process personal information.

Links to third-party sites or resources are provided for convenience and do not mean AdiAstra controls or endorses those resources.

We may reject a submission or block requests when reasonably necessary to address abuse, unlawful activity, malicious content, or a security risk.

We may update, suspend, or discontinue any part of the public website, intake form, samples, or content at any time.

We do not guarantee uninterrupted access, error-free operation, or that every feature will remain available.

The public website, intake form, samples, and discovery materials are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, AdiAstra disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, error-free operation, and any guarantee that a workflow, recommendation, or AI-assisted output will produce a particular result.

To the fullest extent permitted by law, AdiAstra will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill arising from use of the public website, intake form, samples, or discovery materials.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Before bringing a formal claim related to the public website or intake process, please contact us so we can try to resolve the issue directly.

These Website Terms are governed by the laws of Ontario and the applicable federal laws of Canada. Subject to any mandatory rights under applicable law, disputes about the public website or intake process will be brought before the courts located in Ottawa, Ontario.

For paid work, the governing law, venue, dispute process, and liability terms should be defined in the separate written agreement for that engagement.

Changes to these Website Terms apply prospectively from the date published. They do not retroactively alter a separate written agreement.

A paid agreement may be changed only as that agreement permits.